




Benefits of WhatsApp Business API for Your Business

Broad Reach
Connect with your customers directly through WhatsApp, the most widely used messaging platform in the world

Enhance Customer Service
Improve customer satisfaction by providing fast and responsive support through the WhatsApp Business Platform

Rich Media
Create more personal and effective interactions with your customers by sending text, images, videos, and documents

Message Automation
Save time and increase efficiency with auto-reply and broadcast messaging features

Boost Sales
Drive sales with features like product catalogs, carousels, and WhatsApp Flows

Data Analytics
Gain valuable insights into customer behavior and marketing campaign performance with built-in analytics on the dashboard
Various Uses of WhatsApp Business API

Marketing
Strengthen your relationship with customers and turn prospects into loyal clients. Use cases include new product, service, or feature announcements, targeted promotions/offers, and cart abandonment reminders.

Authentication
Protect your customers with secure, encrypted messages, high delivery rates, and quick response times to send OTP.

Utility
Keep your business top of mind by providing real-time updates during and after the purchase process (e.g., delivery notifications); account updates or alerts (e.g., payment reminders); or customer feedback surveys.

Service
Be a trusted partner for your customers by responding to their questions and needs quickly and accurately. Customer satisfaction is the key to your business success. Examples include agents or chatbots that help resolve customer inquiries.
WhatsApp Business Platform Packages
Regular Package
Outbound Message- 5 users
- Web Dashboard
- API Integration
- Report Analytic
- Marketing Conversation
- Utility Conversation
- Authentication Conversation
- WhatsApp Call
- Robocall
Premium Package
Outbound + Inbound Message (Chatbot)- All features in Regular Package
- Service Conversation
- Chatbot Studio
- Chatbot Predefined Keyword
- Chatbot AI LLM
Ultimate Package
Outbound + Inbound Message (Chatbot + Helpdesk)- All features in Premium Package
- Helpdesk Agent (Omni Channel Dashboard)