|
|||||||||
ABN Amro, Singapore,
HK & Taiwan Management Challenge Subsequently Firium provided a STP Unit Trust system to provide ABN Amro with the ability to provide its customers with better service and quicker order updates. The project, translated to the following values for the bank: Cultivated a sales culture in the bank to the industry best practice of relationship selling and lifestage selling Ability to offer personalized products to retain and improve customer relationship with its customers. To assist the bank to take the first step towards being
a one-stop shop (financial supermarket) to provide high-value added and
sophisticated financial products and services for its discerning customer. |
|||||||||
UOB
GROUP, Malaysia & Singapore
Financial Planning System The United Overseas Bank (UOB) has charted steady growth over the years to establish itself as one of Singapore's leading banks. It has grown from strength to strength and is today the largest bank in Singapore, and a dominant player in the Asia-Pacific region. As at 31 December 2002, UOB Group had total assets of over S$107 billion and shareholders' funds of S$12.7 billion. It also achieved a net profit after tax of S$1,064 million for 2002 and its ROE (excluding goodwill) stood at 9.8%. Management Challenge Wealth optimization (maximization with a given level of risk) is the fundamental objective of portfolio management. To accomplish this objective, the Portfolio Management module uses graphical. Simulator to illustrate the concept of diversification using asset allocation. At the high level, all assets are classified into the three primary assets classes of Cash equivalents, Fixed Income, and Equities. |
|||||||||
|
Client Success The Client Bank Danamon, one of Indonesia’s largest private bank, with more than 50 years of banking history. Post-merger provide close to 500 branch offices and more than 700 units online ATM all over regions in Indonesia. Our Solution Firium has designed a solution map that is aimed at enabling Bank Danamon to achieve the goal it has set out for its Data Warehousing platform initiatives. Our solution map addresses Marketing and Sales, Profitability Management, Funds Transfer Pricing, Risk Management, Asset/Liability Management (ALM), and Operations Management - Our Solution (cont’d) - Oracle CRM & Oracle Financial Application Suite (OFSA) covering: - Oracle Marketing Online (OMO) for segmentation and campaign management target marketing and multi-channel execution of marketing and sales - Oracle Performance Analyzer (OPA) for profitability calculation and analysis for all products and incorporating matched funds transfer pricing and comprehensive cost, risk, and equity allocation capabilities - Oracle Transfer Pricing (OTP) for matched funds transfer pricing, calculation of costs of funds and separation of credit spread, funding spread and rate risk spread of interest margin - Oracle Risk Manager (ORM) for Asset / Liability Management, Balanced Sheet Forecasting, Cashflow and Liquidity Analysis, and Interest Rate Risk Management - Oracle Balance Scorecard to be the single access to link all the above measures and the Bank’s strategy through a sequence of cause and effect relationships, within a balanced set of perspectives, while also measuring the performance of the company in achieving that strategy The Benefits - A total datawarehouse to provide a single customer view with the ability to improve the knowledge of the customers - Expandable solution to enable future integration with Customer Experience and Interaction Applications which can include new and current delivery channels and sales force support - A more tailored data model developed specially for the Bank - More precise and reflective analytical information for management reporting and business decisions. |
|||||||||
| Client
Success The Client - Bank Central Asia (BCA) has 7.9 million customers, 795 branches and 2,000 ATMs - Objective - To maintain its number one position by attracting new customers, get closer to its existing customers and have the lowest transaction processing costs in Indonesia. Our Solution - Launch the most secure, reliable and trusted internet banking service in Indonesia to provide greater convenience for its corporate and individual customers – “Klik BCA” The Benefits - Cost Savings of US$3.2 million (Source: Kompas Cybermedia, 4 May 2001) - "Until now, Klik BCA has 100,000 users with 10,000 daily transactions, while the daily increase of new customers could reach 1,500 to 2,000. If such trend continues, an amount of 400,000 users could be reached within this year. With 400,000 users and 40,000 transactions per day, Klik BCA therefore will become one of the world's most successful internet banks." - Jeffrey Sukardi, BCA Vice-Director of Information System Division Client Testimonial - “One of the biggest issues for any senior manager looking to internet enable their business is how to differentiate between the many players. And when my number one consideration is my customers, I need to take the low risk option – I want a product and a company that I know will deliver. Microsoft and Jatis answered this need.” |
|||||||||
Client
Success The Benefits |
|||||||||
EON
Bank Group, Malaysia
Integrated Wealth Management System The EON Bank Group is an integrated financial institution comprising a commercial bank, finance company and merchant bank. The principal subsidiaries of EON Bank Berhad are EON Finance Berhad and Malaysian International Merchant Bankers Berhad. EON Bank Group is one of Malaysia's leading financial services institution that offerings innovative products and services to serve the needs of its customers. EON Bank Group currently has a total of 145 branches and a customer base of more than 1million across Malaysia Management Challenge The Financial Planning module was also provided to EBG to assists their Financial Executives in gathering and accumulating information to form a complete and up-to-date financial profile of the customer. System was already in production within 5 months by 2003. |
|||||||||
GREAT
EASTERN & OCBC, Singapore
Integrated Bancassurance For over 90 years, Great Eastern Life Assurance Company (Great Eastern) provided its policyholders with financial security and peace of mind. Having S$23.8 billion in assets, the company has grown into the largest asset-based life insurance company in Singapore and Malaysia, with over more than 2 million policyholders at present.. Management Challenge At the same time, Great Eastern, together with Overseas
Chinese Banking Corporation (OCBC), was also seeking a STP solution for
their Bancassurance business as OCBC was one of Great Eastern’s
key distributors. The primary requirement was a solution that enables
OCBC Financial Planners to aggregate customer data from its Siebel CRM.
The data would then be channeled to the product quotation system to retrieve
a quote and generate a proposal in a STP manner. Subsequently OCBC’s Financial Planning system was Integrated with GE’s Insurance Underwriting system to enable OCBC branches to offer STP Bancassurance service. When OCBC implemented Siebel CRM, the solution was integrated with Siebel to offer a single sales Front-end to all OCBC branch sales. Firium also also engaged to deliver other electronic sales channel for Great Eastern, namely, Agency Portal and Consumer Portal. |
|||||||||
STANDARD
CHARTERED Bank, Malaysia
Financial Planning System Standard Chartered (SCB) is the world's leading emerging markets bank. It employs 30,000 people in over 500 offices in more than 50 countries in the Asia Pacific Region , South Asia, the Middle East, Africa, United Kingdom and the Americas. Management Challenge |
|||||||||
HONG
LEONG BANK, Malaysia
Unit Trust Distribution System Hong Leong Bank Berhad (HLBB) is a member of the Hong Leong Group. The Group has diversified businesses in financial services, manufacturing, property and infrastructure development. The group is also represented in various businesses in Hong Kong, Philippines, Singapore, United Kingdom, USA as well as Australia and New Zealand. As one of the 10 anchor banks in Malaysia, HLBB is one of the most well-known banks in Malaysia for its innovative products and high quality customer service. Management Challenge In view of narrowing margins in the interest income and the strategy to extend its mass affluent customer base, the bank intended to use nominee unit trust business as the foundation for its wealth management business. Our Solution Firium was able to meet the bank’s requirements by implementing the Avantrade Unit Trust System to serve the Bank’s Unit Trust Nominees Distribution businesses. The solution was implemented within 5 months in 2004. With the system, the bank is able to launch their new wealth management business, targeted to distribute over 30 products from 4 fund managers effectively and efficiently. The system enabled the bank to provide an Unit Trust sales automation via its nationwide branches with centralized back office processing. Based on the current transaction volume generated, the bank is expected to recoup its entire investment in the new system within 3-6 months after its launch. |
|||||||||