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4 May 2001 (Translated from Kompas Cyber Media)
Jatis Helps BCA Saves US$3.2 million

Jatis is expanding with an US$8.5 million Investment from 3I and International Technology Group

Jakarta, April 2001 - Jatis is strengthening its position as the most reliable architect of internet-banking. The end-to-end system of Klik BCA that was built by Jatis has been anticipated to replace the existing 160 ATMs according to Jeffrey Sukardi, BCA Vice-Director of Information System Division. Jeffrey who is in charge of BCA internet-banking was quoted as saying, "Assuming that one ATM serves two hundred and fifty non-cash transactions daily, therefore Klik BCA has the potential to replace one hundred and sixty ATMs."

Assuming that one ATM costs US$20,000, therefore the amount of savings that has been achieved by BCA is US$20,000 multiply by 160 ATMs.

"Until now, Klik BCA has one hundred thousand users with a daily transaction of ten thousand, while the daily increase of new customers could reach one thousand five hundred to two thousand. If such trend continues, an amount of four hundred thousand users could be reached within this year. With four hundred thousand users and forty thousand transactions, Klik BCA therefore will become one of the world's most successful internet-banking."

A Budget Provision of US$8.5 million

Recently, Jatis Solutions has just received a budget provision of US$8.5 million from 3i and Internet Technology Group (ITG). 3i, the company that invested US$2 million at Jatis Solutions just last year, is at present providing an additional investment of US$2.6 million, while ITG's investment has amounted to US$5.9 million.

"The best part of this deal is that 3i and ITG entrusted Jatis Solutions with an investment after Jatis has formulated Collaborative Demand Chain Management (cDcm) and prepared a new business technology. We will continuously pave Jatis' road of success by focusing on two specific sectors of industry - Financial Services Industry (FSI) and Retail and Distribution Industry (RDI). We will also focus on our market expansion program in Thailand and the Philippines at the end of this year," said Jusuf Sjariffudin, Chief Executive Officer and President of Jatis Solutions.

Jatis has planned to use these investments for regional expansion, recruitment and acquisition.

Jatis changed its name in Singapore and Malaysia

Accordingly, Jatis also changed its name in Singapore and Malaysia into Firium Solutions. The new name has been viewed to be more apt in reflecting Jatis vision that has redefined Collaborative Demand Chain Management (CDCM) in Asia Pacific.

In Indonesia however, Jatis will continue with its existing name of Jatis Solutions. Because this name has earned Jatis its success as a reliable and capable player in competing against multi-national companies.

Demand Chain Management

If Jatis application of internet-banking has been well-known, this year Jatis will formulate the concept of Demand Chain Management which is an integrative system from customer-to-enterprise-to-supplier with an addition of banking and logistics as its supplement.

"Business trend has changed from Supply Chain Management (SCM) which focussed on internal cost reduction, into Demand Chain Management (DCM) which generates earnings through demands which later manages and responds such demands with the most effective method. When business still needs SCM solution such as Enterprise Resource Planning (ERP), order processing and stock control applications, an increase of priority will emerge in DCM application for Business Intelligence, CRM, personalization and data-mining. (Customer Relationship Management) CRM market - a part of DCM that's growing fast - will have a record high of over US$22 billion in the year 2003 (Aberdeen Research)," says Koh Boon Hwee, Executive Chairman of ITG, during the launching of Firium in Singapore.

Jusuf added, "Jatis formulates DCM and positions a customer as the heart of an activity and process. Over all, this concept covers all internal and collaborative processes with all demand chain partners which includes distributor, reseller and retailer. DCM aids in business improvement by focussing on customers' needs and by expanding its strategy in order to manage its relation through the e-commerce technology. The technique employed for the business of retail and distribution is to enable all parts of demand chain from marketing, payment, managing by internal process to delivery. All these have a wider meaning than just customer reach. A full integration by traditional/offline method and online distribution channels will help a company to make an effective plan and predict demands, and later automatically fulfill the needs of customers. In the market of tight competition CDCM will become a key factor in securing a customer loyalty."

In the Financial Services sector, Jatis sees a strong growth potential in service management, "Almost all existing financial institutions already have a financial solution for their customers. A sharp competition will be strengthened in the future by the capability of a customer to monitor and manage its investment at a different financial institution by using a self-service management (self-service wealth management point). iPlan is an internet-based solution designed to assist financial institution to realize this matter. We have already implemented the iPlan offering at the market and at the same time we are assuring that and eCRM-enabled wealth service management is the future," said Jusuf Sjariffudin.


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